File: JII-R - Student Concerns, Complaints and Grievances

NOTE: While Colorado school districts are not required by law to adopt a regulation on this subject, CASB believes this sample contains the content/language that reflects "best practices." However, the district should consult with its own legal counsel to determine appropriate language that meets local circumstances and needs.

For the purposes of this procedure, the following categories of complaints are established:

1. Conduct of an individual

2. Departmental procedures

3. Building procedures

4. Board policies and regulations

5. Curricular programs

6. Unlawful discrimination

7. All others

Complaints must be initiated in writing, dated and signed by the complainant. Forms for this purpose are available in the principals' offices. Completed forms must be filed with the appropriate persons as follows:

1. Conduct of an individual: immediate supervisor of the individual. The building principal is the supervisor of the teachers; the appropriate director is the supervisor of the principal or support staff members.

2. Departmental procedures: Building principal.

3. Building procedures: Building principal.

4. Board policies and regulations: Appropriate director.

5. Curricular programs: Appropriate director.

6. Unlawful discrimination: see Policies AC, JB, and JBB*.

7. All others: Building principal.

When a complaint is filed in writing, a conference will be held with the complainant within five school days. A written response will be given to the complainant within 10 school days following the conference.

If the complaint is not resolved to the satisfaction of the student, a written appeal may be submitted within 10 school days in accordance with the appeal procedures.

Appeals must be made in the following order: building principal, appropriate director, superintendent, Board of Education.

When an appeal has been filed in writing, a conference will be held with all parties involved within 10 school days. A written response will be given to the complainant within 10 school days following the conference.

If the appeal should reach the level of the Board of Education, a meeting with the Board will be scheduled within 20 school days after a written appeal has been filed. A written response from the Board will be given to the complainant within 10 school days following the conference.

(Approval date)

[Revised July 2015]